Testimonials

In February of 2010, the Hamptons on Issaquah Ridge undertook a major repair effort to correct original construction defects in our 64-unit townhome complex. After reviewing bids from other contractors, and at the advice of our design firm, We chose Umbrella Construction as our General Contractor. During the course of the project, | acted as the construction liaison, working with our Board, homeowners, Umbrella and our design firm. Yuri Kozodoy from Umbrella and his crew were great to work with from beginning to end.

Prior to the start of the construction, Umbrella took the time to completely understand the project and specifications during the bid process. Once we signed the contract with them, within only 3 days ,Umbrella was able to provide a construction schedule, mobilize a crew, and begin work. During the construction, weather played a significant role in delaying some aspects of the work, but Umbrella was very nimble in adjusting the workers to address other items of the project which were not affected by the Weather in order to keep the schedule on-track.

As the project ramped up, it quickly became clear that Umbrella was not there just to complete a job, but to ensure that we, as a community, were happy with both the process and the end result. Below are a few examples.

Work was performed at each of 64 decks that required homeowners to remove their personal belongings. Some homeowners had particular difficulties with Satellite Dishes and other items. While clearly out of the scope of their contract, Umbrella provided extra coordination and effort where special conditions existed and where homeowners were out of ln a few situations,their workers (with our permission) actually moved homeowner deck furniture and other itemsdown ladders from the second story decks by hand, and then replace them when the work was complete.

~ Some homeowners found fault with existing items that were in the vicinity of the work performed, but not part of the original project. Umbrella took the time to address homeowner concerns thoroughly, remained patient, and made adjustments where possible to satisfy the owners.

The construction crew was mature, very polite and accommodating. We had very positive comments from some of the homeowners regarding the crew such as: “They're like army ants, always working come rain or shine” and “they are very meticulous and hardworking.” They treated our property and homeowners with respect and clearly cared about the results of their work.

There is one area where Umbrella was particularly impressive: when there were questions whether a concern was reasonable or Within the scope of repair, Umbrella would waiver in favor of the Association. For example, while Umbrella followed the specifications of our original design, Some of the specs resulted in a less then desired aesthetic result. Instead of holding us strictly to the contract, Umbrella was able to make adjustments after-the-fact to satisfy us at no additional cost to the Association.

Also, during the project, some other small items were found by Umbrella that needed to be addressed but were clearly out of the scope of the project. They took care of these for us as a courtesy at no additional cost, I highly recommend Umbrella. They were quick and nimble, cost effective, cooperative, and did a great job completing our r`eRair project.

Lance Forcier
President
Hamptons on Issaquah Ridge Owners Association

Dear Yuri,

The Eastwood Villa Homeowners want to thank you and your crew for all of the hard work put into the repair of our condo building! After spending over four years in a stressful lawsuit, we did not get the amount of money we expected and needed to fully fix our building. We had to tailor our repairs to fit our budget. It wasn’t just the competitive bid that Umbrella offered, but the ability to pare down the scope of repair to fit our needs. Umbrella provided an expanse of expertise and knowledge of building defects.

Working with Umbrella was a great experience! From the time we signed the contract, everything went smoothly. I always felt your communication was given in a timely manner. I appreciated the amount of contact we were in to make sure we were on the same page and the needs of both parties were being met during the construction. Your professionalism was top notch and very appreciated. You are very ethical and run your business with a high degree of integrity. We were very pleased to receive a free upgrade to interior window encasings as a result of your integrity and dedication to the project.

We were all impressed with your crew. They were prompt to work each day, kept a clean work area and respected the owner’s personal space. When asked a question the Project Manager walked me through the answer making sure I understood.

I would highly recommend Umbrella Construction for any building that needs repair to a healthy condition. Eastwood Villa will call on you in the future to bid on the remaining projects we have and to maintain the work you have done for us this far.

Thanks again!

Jyll Hoyrup
President
Eastwood Villa Home Owners Association